Can I transfer my booking to someone else?
Yes, in most cases you can transfer your hotel booking. As long as you have a confirmed reservation, you will be able to change the guest name to another person’s, such as your friend’s or colleague’s. However, policies vary by hotel chain and booking type. Some hotels may charge a name change fee, and non-refundable or promotional rate bookings may have restrictions.Major hotel chains generally permit name changes on reservations:- Marriott and Hilton typically allow name changes on standard bookings by contacting the hotel directly
- IHG and Hyatt also accommodate name transfers, though policies may vary by property and rate type
- Always confirm the specific policy with the hotel before assuming a transfer is possible
Can I get a refund for my prepaid booking?
Prepayment is taken to secure a reservation, thus you won’t be getting a refund from the hotel if your confirmed booking will be transferred to someone else. You would have to arrange payment yourself with the guest you are transferring to.What should I do to transfer my booking?
Generally, you can simply inform the property of the name change. However, if you book it through a third-party booking site, it would be best to reach out to them directly, not only for record purposes, but also for your convenience. Travel agents are experienced in handling this request so you are in good hands!Direct hotel bookings vs. third-party platforms
The transfer process differs depending on how you booked:Direct hotel bookings- Contact the hotel directly via phone or email
- Changes are typically processed immediately
- Hotels have more flexibility to accommodate requests
- No intermediary fees for modifications
Third-party platforms- You must contact the platform, not the hotel directly
- The platform acts as the intermediary and must approve changes
- Some OTAs have stricter policies on name changes, especially for non-refundable rates
- Processing may take 24–48 hours
- The platform may charge a modification fee
What should the new guest need to know about?
The new guest still has to present a photo ID for identification as well as a credit/debit card for incidental charges. They should also have a copy of the updated confirmation showing their name on the reservation.:format(webp))
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